Profile 
Profile- News
- Who Are We?
- Our team
- Commitments
- Corporate video
- Experience your adventures with the largest chartered bus company in Québec.
Transport 
Transport- Our transportation service
- Serviced territory
- Regulations on drivers hours of service
- Gratuities policy
- Bell-Horizon has the widest selection of trips and activities to meet all your needs.
Quotation 
Quotation- Quotation request
- A simple and efficient way to tell us about your next destinations.
Contact us 
Contact us- Our address
- Employment application
- Information request
- Your Assessment
- Your Suggestions
- Looking after your needs also means taking the time to understand you.
Certification
Certification- Commitment to Quality
- Certification Benefits
- Training
- Our services quality... An added value for you.
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Commitment to Quality
The Bell-Horizon Group has obtained the Tourism/Bus Transportation certification in April 2008. This quality standard, certified by the Bureau de Normalisation de Normalisation du Québec (BNQ), defines the guidelines to promote quality and safe services that satisfies customers needs, thus contributing to the sustainable growth of the certified company.
Our company is the third and most important in the province to reach this level of performance. The Bell-Horizon team was mobilized for more than 24 months to establish an effective and transparent structure for us, our customers and our environment.
The Bell-Horizon Group commits to:
- Respect and make it’s employees apply the laws, rules and codes of conduct, standards of quality and any and all applicable reference in the tourism industry;
- Communicate clear, accurate, complete and truthful information to it’s customers, as to it’s employees, in any and all type of communication;
- Understand it’s target clientele in order to adapt it’s service allowance;
- Aim at high levels of service-oriented human qualities like: empathy, courtesy, honesty and diligence in order to earn the customers and employees respect;
- Manifest concern and consideration to the customers with special constraints or needs;
- Assume at all time the customers and employees safety, as well as their personal effects while in our care;
- Maintain working, efficient, safe and clean equipments in adequate number for the customers needs;
- Promote the natural resources economy by endorsing conscientious practices regarding our natural, cultural and human heritage;
- Respect and protect the personal information confidentiality and the privacy of it’s customers;
- Encourage and facilitate the improvement of professional expertise within the organisation.